Reservations
Room availability, stay preferences, group bookings and the conditions that apply to your reservation.
Contact
Plan the details before you arrive
Whether you are ready to book or simply have a question, the Selvaren Grand Lodge team is available to help through the contact routes below.
Contact
How can we help?
Our team at Selvaren Grand Lodge is here for reservations, arrival planning and anything else you need before or during your stay. Reach us by phone at +64 3 442 8176, by email at info@selvarengrandlodge.com, or in person at 12 Beach Street, Queenstown 9300, New Zealand.
Guest Services
Arrival planning, property access, dining questions, facilities and any practical requests during your visit.
General Enquiries
Meetings, events, entertainment schedules, gaming information and any other questions not covered above.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive matters, calling or emailing us directly is the fastest route. Our phone and email details are listed on this page.
How do I send a booking request?
Select your preferred dates using the availability tool above, or contact our reservations team directly by phone or email to discuss your options.
Where can I find opening hours?
Operating hours for individual resort areas are available from our guest services team. Get in touch and we will provide the relevant details.
Can I ask about parking or transport options?
Yes. Our guest services team can assist with arrival planning, including parking and transport questions relevant to your visit.
Can I request accessibility information?
Yes. Please describe the facilities or assistance you require when you get in touch, and our team will provide the relevant information.
Where are booking terms provided?
Rate, cancellation and payment conditions are provided alongside your booking details. Our reservations team can also walk you through them directly.