Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us", "our") uses cookies and similar storage technologies on the website selvarengrandlodge.com (the "Site"), which promotes and supports the services of Selvaren Grand Lodge, Queenstown, New Zealand.

When you visit our Site, certain technologies may be stored on or read from your device. Some of these are essential to make the Site function correctly. Others are optional and are only activated if you give your explicit consent. This Policy describes each category, explains how long they may remain on your device, and tells you how to manage or withdraw your preferences at any time.

This Policy should be read alongside our Privacy Policy, which explains in detail how we handle personal data collected through the Site.

2. What Are Cookies and Similar Technologies?

A cookie is a small text file that a website places on your computer, smartphone, tablet or other internet-enabled device when you visit. Cookies allow the Site to recognise your device, remember your preferences and provide a consistent, personalised browsing experience.

In addition to traditional cookies, we may also make use of the following similar technologies:

• Session storage — temporary data held in your browser's memory only for the duration of a single browsing session and deleted automatically when the tab or browser is closed.
• Local storage — data stored persistently in your browser even after the session ends, until cleared by you or the website.
• Pixel tags and web beacons — small transparent image files or code snippets that can record certain events, such as whether a page was loaded or a link was followed.
• Device fingerprinting — a technique that identifies a device by combining browser and hardware attributes; we do not use this technique.

For ease of reading, all of the above are referred to collectively as "cookies" throughout this Policy unless a distinction is specifically necessary.

3. How We Use Cookies

We use cookies to:

• Ensure the Site loads correctly and key features operate as intended;
• Remember choices you make (such as language or accessibility settings) during your visit;
• Maintain the security and integrity of your browsing session;
• Understand, at an aggregate level, how visitors navigate the Site so we can improve its structure and content (where you have consented); and
• Display relevant promotional content about our lodge and facilities (where you have consented).

We do not use cookies to collect special-category personal data, to profile individual visitors without consent, or to sell data to third parties for their own commercial purposes.

4. Categories of Cookies We Use

The table below sets out each category of cookie that may be used on the Site, together with its purpose and typical storage duration. Optional categories are disabled by default and are only activated once you have provided your explicit consent through our consent management tool.

4.1 Strictly Necessary Cookies

Strictly necessary cookies are essential to provide you with services available through the Site and to enable you to use its features. Because these cookies are required for the Site to function, they are set automatically without requiring your consent. You may disable them by adjusting your browser settings, but doing so may impair Site functionality significantly.

Examples of functions supported by strictly necessary cookies include:

• Maintaining your session as you navigate between pages;
• Storing your cookie consent choices so we do not ask repeatedly;
• Supporting security mechanisms that protect the Site and its users.

4.2 Functional Cookies

Functional cookies allow the Site to remember information that changes the way it behaves or looks. For instance, they may remember your preferred language or the region you are browsing from. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Functional cookies are optional. They will only be placed on your device if you choose to accept this category through our consent tool.

4.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors engage with the Site by collecting and reporting information in aggregate or pseudonymised form. This enables us to improve the Site's layout, content and performance over time. These cookies do not directly identify you as an individual.

Analytics cookies are optional and remain inactive unless and until you consent to this category. If you do not consent, we will not be able to gather this type of usage data about your visit.

4.4 Marketing and Targeting Cookies

Marketing cookies may be used to deliver content relevant to your interests, to limit the repetition of promotional material, and to measure how effective our campaigns are. They may be set by us or by third-party partners whose services appear on our pages. These cookies may track your browsing across different websites.

Marketing cookies are optional and remain inactive unless and until you give your explicit consent. We do not activate any marketing or targeting storage technology prior to receiving your consent.

5. Cookie Duration

Cookies on the Site fall into one of two duration categories:

• Session cookies — these exist only for the duration of your visit to the Site. They are automatically deleted from your device when you close your browser.
• Persistent cookies — these remain on your device after your browser is closed, for the period specified in the table in Section 4, or until you delete them manually. They are re-activated the next time you visit the Site.

The specific lifetime of each cookie depends on its purpose and technical configuration. Where a cookie is set by a third party, its duration is governed by that party's own settings and policy.

6. Your Consent and How to Manage It

When you first visit selvarengrandlodge.com, a consent notice will appear explaining our use of cookies and giving you the option to accept or decline each optional category separately. You are not required to accept any optional category in order to access the Site's core content.

Your consent choices are recorded and stored via a strictly necessary cookie so that the Site can respect your preferences on subsequent visits. Your choices will generally remain valid for up to 12 months, after which we may ask you to confirm your preferences again.

6.1 Withdrawing or Changing Consent

You may withdraw or modify your consent at any time. To do so, you can:

• Open our consent management tool, accessible via the "Cookie Preferences" link in the footer of the Site, and update your selections; or
• Delete the cookies stored on your device through your browser settings (see Section 7 below).

Withdrawing consent will not affect the lawfulness of any processing that took place before your withdrawal. After you withdraw consent, optional cookies will be deactivated and will no longer be placed on your device during future visits.

6.2 Consent for Visitors Under 18

Our Site is intended for adults. The casino facilities at Selvaren Grand Lodge are open only to guests aged 18 years and over, in accordance with New Zealand law. We do not knowingly collect data from individuals under 18 through our optional cookie categories. If you believe a person under 18 has provided consent through this Site, please contact us at info@selvarengrandlodge.com.

7. Browser-Level Controls

Most internet browsers allow you to control cookies through their settings. You can typically:

• View the cookies currently stored on your device;
• Delete some or all cookies stored by particular websites or all websites;
• Block all cookies from being set;
• Block third-party cookies specifically; and
• Set your browser to notify you each time a cookie is placed.

The method for managing these settings varies between browsers. Please consult your browser's help documentation for specific instructions. Common browsers include:

• Google Chrome — Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data
• Apple Safari — Preferences > Privacy > Manage Website Data
• Microsoft Edge — Settings > Cookies and site permissions > Cookies and site data

Please be aware that restricting cookies at the browser level may affect the functionality of this Site and other websites you visit. Blocking strictly necessary cookies in particular may prevent certain Site features from operating correctly.

For mobile devices, the relevant settings are typically found in your device's operating system privacy or browser settings. Refer to your device manufacturer's guidance for further details.

8. Third-Party Cookies and External Services

Some cookies on our Site may be set by third-party service providers whose functionality we incorporate, such as embedded maps, social media sharing tools, video hosting services or online reservation systems. When third-party cookies are in use, those third parties act as independent data controllers in respect of any data they collect through those technologies.

We have no direct control over third-party cookies, their duration or the information they collect. Their use of your data is governed by their own privacy and cookie policies, which we encourage you to review. We are not responsible for the content or data practices of third-party websites or services linked from our Site.

Third-party cookies in optional categories (analytics or marketing) will not be loaded on our Site unless and until you have provided your consent to that category through our consent tool.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked across websites. There is currently no universally agreed standard for how websites should respond to DNT signals. Our Site does not alter its behaviour based on DNT signals at this time. We encourage you instead to use our consent tool and browser cookie settings to exercise control over tracking technologies.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, applicable law, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page. Where the changes are significant, we may also notify you more prominently, for example by displaying a refreshed consent notice on your next visit.

We encourage you to review this Policy periodically to stay informed about how we use cookies.

11. Governing Law

This Cookie Policy is governed by the laws of New Zealand. The Privacy Act 2020 (NZ) and associated regulations apply to the collection and handling of personal data through cookies on this Site. The Office of the Privacy Commissioner of New Zealand publishes guidance on data rights and handles complaints from members of the public regarding alleged breaches of New Zealand privacy law. You can access their public guidance and complaint routes at www.privacy.org.nz.

12. Contact Us

If you have any questions about this Cookie Policy, wish to exercise your data rights, or would like to raise a concern about how we use cookies, please contact us:

We aim to respond to all enquiries within a reasonable time and no later than the timeframe required by applicable New Zealand law.